Terms of Service
Last Updated: October 2026These Terms of Service govern your organization's access to and use of the IncidentSign digital compliance and 3-party incident signature platform.
Section 1: Operating Entity & Billing
- IncidentSign is owned, maintained, and operated by Pixel Blanco (Pty) Ltd.
- Subscriptions, service fees, and invoices are issued and processed under Pixel Blanco (Pty) Ltd. Your billing statement will reflect charges from Pixel Blanco.
Section 2: Nature of the Service
- IncidentSign provides a digital record-keeping, electronic signature, and document generation platform.
- The agency remains exclusively responsible for the accuracy of internal investigations and for the timely statutory submission of 24-hour and 5-day reportable incidents to the official NDIS Commission portal.
Important Disclaimer:IncidentSign is a record-keeping software tool and is not an official affiliate, division, or representative of the National Disability Insurance Agency (NDIA) or the NDIS Quality and Safeguards Commission.
Section 3: User Accounts & Magic Link Responsibilities
- Account holders are responsible for maintaining the confidentiality of their dashboard credentials.
- Magic signing tokens dispatched to managers and participants provide time-limited, direct access to view and sign specific reports. Agencies must ensure that recipient email addresses entered by staff are accurate.
Operated by Pixel Blanco (Pty) LtdView Privacy Policy →